Baj 99 Privacy Policy — Our Commitment to Protecting Your Data

Welcome to baj 99. Please read this Privacy Policy carefully before joining our platform. It explains in detail how baj 99 collects, uses, stores, and protects your personal information.

As a trusted online gaming platform, we believe our responsibility goes beyond entertainment — it includes safeguarding every member's privacy and data. This Privacy Policy is built to international standards and operates in compliance with applicable laws in Bangladesh.

By using our platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please discontinue use of our services and contact us.

Under baj 99's Privacy Policy, we collect the types of information listed below. Each piece of data has a clear purpose, and nothing unnecessary is collected.

Beyond the data listed above, baj 99 does not collect sensitive information such as religious identity, political opinions, or medical history.

Baj 99 collects information through various methods. Each method is transparent and carried out with your knowledge.

• Provided Directly: Information you provide during registration, account verification, or when contacting customer support.
• Automatically Collected: When you use our website or app, device and usage data is collected through cookies and log files.
• Payment Providers: When you make a deposit or withdrawal, transaction confirmation details are received from your mobile banking provider.
• Third-Party Verification Services: Through approved service providers for age and identity verification.

Under baj 99's Privacy Policy, your information is used only for the purposes listed below — and for no other reason.

• Account Management: Creating, maintaining, and keeping your account secure.
• Service Delivery: To operate betting, casino, and lottery services smoothly.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolving your questions and issues.
• Security Assurance: Detecting fraud, bonus abuse, and illegal activity.
• Legal Obligations: Meeting the requirements of applicable laws and regulatory bodies.
• Service Improvement: Analyzing your usage experience to further improve the platform.
• Personalized Offers: Sending relevant bonuses and promotions based on your preferences.

You can opt out of marketing messages at any time. However, service-related communications cannot be disabled as they are essential to your account security.

Baj 99 never sells your personal information. However, in the limited circumstances below, certain information may be shared with specific third parties.

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket receive the necessary information to complete transactions.
• Identity Verification Service: With approved verification agencies for KYC (Know Your Customer) processes.
• Legal Authorities: In response to lawful requests from government or regulatory authorities under Bangladesh law.
• Technology Service Providers: Cloud storage and server service providers operating under strict confidentiality agreements.

In the event of a business merger or acquisition, your data may be transferred to the new entity; however, the terms of this Privacy Policy will remain in effect and you will be notified in advance.

Baj 99 uses cookies and similar tracking technologies to enhance your browsing experience. This Privacy Policy clearly explains how cookies are used.

• Essential Cookies: Used to maintain your login session and keep the platform's core functions running. These cannot be disabled.
• Functional Cookies: Remembers your language preference and other settings.
• Analytics Cookies: Used to understand how our platform is being used. This information helps us improve our services.
• Marketing Cookies: Used to show you relevant ads and offers based on your preferences.

You can manage most cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Baj 99 does not retain your data longer than necessary. The retention period depends on the type of data and the purpose for which it was collected.

• Active Account Data: Retained for as long as your account remains active.
• Data from Closed Accounts: After account closure, data may be retained for up to 5 years for legal purposes.
• Financial Transaction Data: A minimum retention period of 7 years is required under Bangladesh's financial regulations.
• Customer Support Communications: Retained for up to 2 years after resolution.
• Marketing Data: If you opt out, your data is deleted immediately.

Once the retention period expires, your data is securely and permanently deleted or anonymized so it can no longer be traced back to you.

Under baj 99's Privacy Policy, you have the following rights over your personal data. Contact us to exercise any of these rights.

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You can request that your information be used on a limited basis in certain circumstances.
• Right to Data Portability: You can request a copy of your information in a convenient, portable format.
• Right to Object: You can object to your data being used for marketing purposes.

Baj 99 protects your data using industry-leading security measures. These technical safeguards are a core part of our Privacy Policy.

• SSL/TLS Encryption: Our entire website and app are secured with SSL/TLS technology, meaning all data exchanged between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification can be enabled as an additional layer of security when logging into your account.
• Regular Security Audits: Our systems are regularly audited by external cybersecurity experts.
• Firewall & Anti-DDoS: Advanced technology is used to prevent unauthorized access and cyber attacks.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis, and every access is logged.
• Data Backup: Your data is backed up regularly to prevent any loss in the event of a technical issue.

Baj 99's Privacy Policy places the highest importance on child protection. Our platform is strictly for users aged 18 and above.

• We do not knowingly collect any information from individuals under the age of 18.
• Age verification is mandatory at registration, and signing up with false information is strictly prohibited.
• If we discover that information has been collected from a minor, it will be deleted immediately and the account will be closed.
• If a parent or guardian suspects their child is using our platform, please contact us immediately.

Baj 99 reserves the right to update or modify this Privacy Policy, in whole or in part, at any time. The following process will be followed when changes are made.

• You will be notified by email or platform notification at least 14 days before any significant changes take effect.
• Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.
• If you do not agree to the updated policy, you may request to close your account.
• The date of the latest update will always be shown at the top of this page.

Minor changes such as spelling corrections or clarifications may be made without separate notice. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always ready to help.

• Email: support@baj99.bet
• Response Time: Usually within 24–48 hours
• Customer Support: Via 24/7 Live Chat